Phantom Chase's Privacy Policy
Welcome to our product. Phantom Chase (including services provided by the app and other products, hereinafter referred to as "products and services") is developed and operated by Hong Kong Poinsettia Technology Co., Limited (hereinafter referred to as "we" or "us"). Ensuring the security and privacy protection of user data is our top priority. This privacy policy outlines the data collected during your access and use of our products and services, as well as how this data is processed.
Please read this privacy policy carefully and ensure that you fully understand all the rules and points before continuing to use our products. By choosing to use them, you are deemed to have agreed to all the contents of this privacy policy and consent to our collection and use of your information in accordance with it. If you have any questions about this policy during the reading process, you can contact our customer service. Please reach us via poinsettia2023@gmail.com or the feedback method provided in the product. If you do not agree with the relevant agreements or any of its terms, you should stop using our products and services.
This privacy policy helps you understand the following:
How we collect and use your personal information;
How we store and protect your personal information;
How we share, transfer, and disclose your personal information;
How we use cookies and other tracking technologies.
Personal information refers to various information that is recorded electronically or otherwise and can identify a specific natural person or reflect the activities of a specific natural person, either independently or when combined with other information. We collect and use your personal information during your use of our products and services based on the principles of legality, necessity, and fairness, in accordance with the Cybersecurity Law of the People's Republic of China and the Information Security Technology Personal Information Security Specification (GB/T 35273-2017), as well as other applicable laws and regulations.
As a general rule, we retain your personal information only for the time necessary to fulfill the purpose for which it was collected. We will retain your personal information for as long as it is necessary to manage our relationship with you (for example, as long as you have an account or receive services from our products). We may need to retain your archived personal information beyond this period to comply with legal obligations or demonstrate the fulfillment of certain rights or contracts within the applicable statute of limitations. When your personal information is no longer necessary for our legal obligations or for the applicable statute of limitations, we will ensure that it is completely deleted or anonymized.
We use industry-standard security measures to protect the personal information you provide and encrypt key data to prevent unauthorized access, disclosure, use, modification, damage, or loss. We will take all reasonable and feasible measures to protect your personal information. We use encryption technology to ensure data confidentiality and trusted protection mechanisms to prevent malicious attacks on data.
When necessary for managing our daily business operations and pursuing legitimate interests to better serve our customers, we will use your personal information in compliance and appropriately. We use this data solely for internal purposes and do not share it with any third parties.
We may share your personal information externally in accordance with laws and regulations, or as required by government authorities. When we receive such requests for disclosure, we will request appropriate legal documentation, such as subpoenas or investigation letters. We believe that any request for information should be as transparent as possible, within the limits of the law.
In the following situations, we may share, transfer, or disclose your personal information without your prior consent:
Related to national security or national defense;
Related to crime investigation, prosecution, trial, and enforcement of judgments;
To protect the vital legal rights and interests of you or other individuals, where it is difficult to obtain your consent;
Personal information that you voluntarily disclose to the public;
Personal information collected from legally public disclosures, such as legitimate news reports or government information disclosure;
Necessary to perform a contract requested by the individual;
Necessary to maintain the security and stability of the provided products or services, such as discovering or addressing issues with products or services;
Other circumstances permitted by laws and regulations.
To ensure the proper functioning of our products, we may store small data files known as cookies on your computer or mobile device. Cookies typically contain identifiers, product names, and numbers or characters. Through cookies, we can store your preferences or data, such as items in your cart, and use this information to determine whether registered users have logged in, enhance the quality of services and products, and optimize user experience.
We use various cookies for different purposes, including essential cookies, performance cookies, marketing cookies, and functionality cookies. Some cookies may be provided by external third parties to offer additional features to our products. We will not use cookies for purposes other than those stated in this policy. You can manage or delete cookies according to your preferences. Most web browsers have functions to block or disable cookies, and you can configure your browser accordingly. However, blocking or disabling cookies may affect your experience or prevent you from fully using our products and services.